Here is a quick training video on how to customize your text and email templates.
Here are other videos you might find helpful:
How to Send Review Invitations:
https://support.sotellus.com/support/solutions/articles/1000332154-3b-how-to-import-a-customer-list
How to Import a Customer List:
https://support.sotellus.com/support/solutions/articles/1000332154-3b-how-to-import-a-customer-list
How to Set your Review Priority Page:
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