SoTellUs Customer Support

Invitations 2

• New Dashboard: How to Import a Customer List:
• New Dashboard: How to Customize Text and Email Template:

Getting Started Page 7

• New Dashboard: Getting Started
• New Dashboard: How to Connect to Google
• New Dashboard: How to Connect to Facebook
• New Dashboard: How to set up your Review Priority
• New Dashboard: How to Create Users

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Getting Started Page 19

• Getting Started With Your SoTellUs Premium Account
• Getting Started With Your SoTellUs Basic Account
• How to Connect Google My Business
• How to Connect Facebook Business Page
• How to Make Video Reviews Play on Your Website

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How to Use the SoTellUs App 1

• How to Use the SoTellUs App

Video Review Training 0

Send Invite Training 2

• Review Invitation Management Training
• How the Review Invite Process Works

Social Media Sharing 1

• How to Create SEO Friendly Titles When you Share Reviews

Written Review Syndication 1

• How to Get Reviews for your app in the Apple App Store or Google Play Store

Referral Program and Thank You Pages 1

• How to Set Up Your Referral Program and Thank You Pages

FAQs 13

• How to Feature Your Favorite Reviews at the Top of the Page
• How to Create a Google My Business Account
• How to Dispute a Review
• How to Download Your Video Review
• Why Did I Only Get a Star Rating From My Client?

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Billing 1

• Update Your Credit Card

Getting Started 6

• How to Add Users in your Connect Account
• How to Edit Email and SMS Messaging
• How to Block Calendars
• How to Create Opportunities
• How to Filter Opportunities

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Standard Operating System 4

• Childcare Workflow SOP - PDF
• Residential Cleaner Workflow SOP - PDF
• Creating Connect Subaccount SOP - PDF
• How to Use Connect Mobile App SOP - PDF