Understanding how to edit email and SMS messaging in Connect is crucial for optimizing customer engagement and communication strategies.


It enables businesses to craft personalized and effective messages that resonate with their audience, driving higher conversion rates. Mastery of these tools allows for timely and relevant interactions, fostering stronger customer relationships.


Additionally, it ensures consistency and professionalism in all communications, enhancing brand reputation. Ultimately, proficient editing capabilities in Go High Level empower businesses to leverage their marketing efforts efficiently and effectively.


Step 1

Access the email templates by going to Marketing > Emails > Templates

How to edit email and SMS messaging


To edit the emails, click the paint brush icon on the left side.

How to edit email and SMS messaging


Step 2

Edit the email by adding elements dragged from the left to the email content. Using the image below, you will see the most common elements used in an email.


1. Image

2. Text

3. Button

How to edit email and SMS messaging

 

  Once the edit is done, click Save Template located in the upper right.


How to edit email and SMS messaging


Step 3

Edit SMS by going to Templates (Snippets) then click the pen icon on the left side of the SMS.

How to edit email and SMS messaging